Inspite of what took place on this event, we hope you may continue on to choose American Airlines in your journey wants. We're going to work flat out making sure that you receive the service you assume and are worthy of.
When there was about a half hour to land I noticed the flight attendant who noticed us be guided to seat there, Mrs Fatima, she remenbered in the identical minute and I phone him and she repeated that we really must be there. On this instant he mentioned “make sure you, don´t get worried, I´m not worried anymore, this means you shouldn´t be worried any longerâ€.
My husband and I flew from Palm Springs to Ft. Myers Florida, within the return excursion, flight 2233 from Dallas, my partner Rick Barnes was Slash pretty terribly by something within the seat when he put our baggage from the overhead compartment. We called the Hostess and Though blood was gushing out on the wound, he was given a band support to deal with the five inch gash in his leg. We were told that once All people boarded, the hostess would return with the first assist package and would have to generate a report.
The woman who was helping me by using a wheel chair experienced no knowledge of the DWF airport itself. When she couldn't consider me to your boarding gate she still left me on the best way.
I too experienced an absolute nightmare of the flight with them. I crammed out their 1500 phrase grievance kind by chopping it all the way down to The purpose that even I did not recognize what I'd gone through.
I know we really should be far more watchful when placed our tickets on the web to the eleventh. I don’t know why, we designed just an enormous oversight with traveling day.
I invested 2 hrs as well as a 50 % at AA counter and did not have the choice as I have already been informed or to loose my ticket and go house
My excursion was a disaster and AA will assume accountability for his or her abject failure to execute a fundamental service of everyday journey.
Current flight from Austin to Ft Myers on which I'd requested wheelchair guidance did not give any jetway guidance and absolutely nothing at all in Ft Myers from plane to baggage assert and NOONE to question.
I discover it awful to acquire my baggage go missing in Miami on both of those leaving and returning flights. I count on for being contacted immediately on how we are able to come to an arrangement you can try these out relating to this. I are going to be accomplishing a follow up.
traveling from Miami to Lima on Saturday March 21 even when I reserve the seats upfront I received the final row on the appropriate aspect from the window plus the seat did not move earning my flight tricky ., on how back on flight # 918 the service was worst. from the sign in I needed to open up my match situations to even up the weigth . After i offer you to purchase The three extra lbs they try and demand me $ one hundred eighty.00per fit scenario. staying away from to pay $ 480.00 I needed to go on he flooring to maneuver around my belongins ,I had to return to the counter for the reason that out seats ( we had been # 10 on line at sign in ) ended up separates, following that we had to help keep walking within the gates because the counter staff in no way gave us the gate selection, ( Once i request concerning the gate facts to another amercian ailines personnel in gate 26 he pointed towards the gate screan ) this time the seats felt more compact that typical , the food stuff was horrible, the bread was so challenging , the lettuce to the salad glance outdated , I returned the meals a similar way which i received it, The sunshine turns off even though im looking through severeal times which i experienced to keep my finger within the swap to continue looking through after five terrible hours I bought to the conclusion that I wont travel on American Airways once again
I really like AA but you should ensure they ensure things like the leisure together with other issues are completely checked…..especially for the extended haul.
Dependant on this working experience I am able to only conclude that this exercise seems to become enterprise as typical for American Airways, Specially right after witnessing signs about not getting rid of cots from specified regions. How can an organization justify owning in excess of 50 Grown ups rest on cots within an airplane terminal? This have to be a priority for the Fire Marshals!
If This can be the new American Airlines I’ll go on history as declaring I like the outdated one superior. You gained’t go broke by shedding my company but you'll have an extra seat available to market to Several other unsuspecting consumer.